Blog
October 2024
Hi again! Thanks for visiting my site. Business has been busy!
I wanted to write a little segment on what an authorised transport operator is and why it's not always wise to go for the cheapest price that you see being offered by a 'business' on a Facebook Community page for instance.
When you request quotes from a transport operator, always ask if they have a BSP number (Booking Service Provider #). This number is really important as without it, your trip will be uninsured. If an operator says 'Oh I'm an uber driver, so am covered', this is incorrect. Uber drivers are only covered for the trips that they take with Uber. They are not legally allowed to take private bookings.
The legal way to conduct a transport business is to be registered with the NSW Point to Point Transport Commissioner. They are the regulators of our industry. There are very large fines for people not operating within the rules of NSW Point to Point. See link : https://www.pointtopoint.nsw.gov.au/what-a-service-provider/booking-service-providers. We are known as Booking Service Providers and pay $600 per year along with passenger levies to ensure all legalities are followed. We hope this information has helped!
February 2024
Hi! Just thought I would give you some background on me and my business. I have been up and running for just over 6 months beginning in September 2023. I have been driving private transport for over 4 years. 2 1/2 years of those 4 years, I drove for Uber. I started to see there was a huge gap in market around service delivery. I began to be sought out to drive for other businesses similar to mine. Eventually I created my own business, Driven By Tracey.
I now have regular weekly clients and really loving my job. I especially like helping vulnerable clients.
My background is in Customer Service within the corporate sector. I tired of the office environment and decided to be my own boss! I love assisting people and have acquired a lot of knowledge regarding logistics including allocating drivers, timing of trips, and basic transport. Also last minute solutions for adhoc journeys.
I promise to find a solution for you in regard to your transport requirements. I have a large network and communicate a lot with other businesses and only choose the best people for the job!
Recent Reviews
Fantastic service. Quick communication and clear instructions. Drivers were very friendly and accommodating. Would highly recommend. We will be using them again whenever we need transport.
Driven by Tracey is fantastic! Tracey provides top-quality service with a friendly, professional approach. Her attention to detail and reliability make every trip smooth and stress-free. Highly recommend for anyone looking for a dependable and enjoyable transfer experience.
An absolute pleasure being driven by Tracey. She’s safe, funny, kind, very thoughtful and so very good at her job. She was prompt, on time and happy to help in any way she could. Cannot recommend her services more!!!
Such a delightful human with exceptional local area knowledge, and really personalised the experience. Would recommend wholeheartedly.
Wonderful lady to deal with
I recommended DrivenByTracey to everyone
I have been Driven By Tracey for over 6 months and look forward to seeing her again next week. Always on time. Car is comfy and clean. Guaranteed service with a smile.